OFFICE POLICIES

SCHEDULING APPOINTMENTS WITH OUR OFFICE

In order to schedule an appointment with GPT, you may call the office directly at (786) 410-4485 or you may email a request to us at info@guidedpathstherapy.com. You may also complete and send us the form found in the “Contact” section of our website.  You will receive a reply within 24 hours. Since e-mail transmissions may not be completely secure, please understand that this form of communication may decrease the degree of confidentiality that the practitioner can maintain.

 

OFFICE HOURS

Our offices are open Monday through Saturday with appointments available during morning, afternoon and evening hours.  Please contact our office for further information.

  

CANCELLATION OF APPOINTMENTS

There is no fee for appointments cancelled with 24-hour notice.  For any appointment that is cancelled without 24-hour notice, a $75.00 cancellation fee will apply.  Any courtesies or exceptions are to therapist’s discretion.  Please understand that we are not able to bill insurance companies for missed or cancelled appointments.  Furthermore, any time less than 24 hours is not enough time to be able to offer that appointment to another client in need.

 

ACCEPTED INSURANCE PLANS

We are currently providers for most insurance companies including EAP providers. Please contact us for additional information at (786) 410-4485 or e-mail us at info@guidedpathstherapy.com. If you would like to use your insurance, it must be submitted to us and verified by our office before the initial appointment.  If you have an insurance that we do not accept, we may provide a prepared receipt for you to submit directly to your insurance company for reimbursement.  There are additional fees for services not covered by insurance companies such as extended phone calls exceeding 15 minutes, excessive emails, review of medical records, preparation of letters, and in legal cases; preparation and travel.

 

CONFIDENTIALITY

As of June 01, 2005 the HIPPA (Health Insurance Portability and Accountability Act) became effective and under federal law all providers must comply.  HIPAA helps ensure that all medical records, medical billing, and patient accounts meet certain consistent standards with regard to the handling of documentation and privacy.  All patient information is treated with the utmost confidentiality and is only used for business purposes by authorized personnel. We will provide you with more information regarding HIPPA at your intake appointment.